Sales and Telemarketing

Grow Your Business by Converting Leads into Sales

Telemarketing is about qualifying prospects and closing sales over the phone. You can make this happen with Gradient sales and telemarketing software, which is designed to increase contact and conversion rates. From gaining customers to keeping them happy, our automated solution assists with all stages of the sales process.

Increase Productivity and Compliance

Gradient sales and telemarketing software helps your agents achieve higher productivity while keeping you in compliance with the Federal Trade Commission (FTC) and other regulations, such as the Telephone Consumer Protection Act (TCPA).

Close More Sales

Inbound, outbound and blended sales centers can achieve more contacts and sales per hour plus gain access to reports that help drive sales. By focusing on selling instead of data entry, telemarketers can close more sales in less time.

Strengthen Campaign Management

Outbound calling is instrumental to a successful marketing campaign. Gradient sales and telemarketing system easily allows agents to make more calls via multiple business channels.

Track and Manage Leads

The system lets you convert leads into sales faster by giving you the most current contact information for prospects. You can also monitor conversations and manage campaigns across all channels, including social media.

Sales & Telemarketing Features

  • Outbound Dialer with Personalized Messaging
  • Quick Connect When Customer Calls Back
  • Multi-channel Integration – Phone / Email / Chat / SMS / Web
  • Quick Customer Information Lookup
  • Beep on Connect
  • Personalized Message Playback

Regulatory Compliance

  • Dialing Time Restrictions
  • Hang Up Restrictions
  • Hold Time Restrictions
  • FTC, TCPA and California Compliance